An ongoing team.
A fixed monthly cost.
No surprises.
A named lead, a shared task board, and a fixed monthly budget. You bring the priorities -- we handle execution across web, AI, ops, and content.
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NGNG
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Six disciplines. One monthly fee.
A retainer is not a block of hours you burn down. It is an ongoing engagement with a named lead who knows your stack, your priorities, and what you are trying to build.
Web + content
Page updates, copy refreshes, new landing pages, blog briefs. Your site stays current without a project every time.
ongoingAI + automation
Prompt tuning, workflow automation, new AI integrations -- deployed and monitored, not just set up.
ongoingReporting
A written monthly report: traffic, rankings, automation performance, revenue attribution. Numbers, not slides.
monthlyContent support
Blog briefs, social copy, email sequences. We write to your voice, not a template.
ongoingOps + monitoring
We watch your stack. If something breaks at 2am, we fix it -- not wait for your next sprint.
ongoingStrategy call
A 60-minute call with your lead each month. Priorities set, questions answered, roadmap reviewed.
monthly34 active retainers. Average tenure: 21 months.
Our oldest retainer client has been with us since January 2023. The average tenure across all current retainers is 21 months. 96% of retainer clients who pass month 3 are still with us 12 months later.
We had tried hiring a part-time marketing person, then a freelancer, then another agency. RL is the first arrangement where someone actually knows our business. They spot things before I do. The monthly report is the first thing I read on a Monday.
Three reasons one-off projects
cost more in the long run.
Project-by-project work feels flexible. In practice it means re-briefing, re-onboarding, and re-quoting every few months. A retainer eliminates all three.
From signature to executing
inside seven days.
Pick the level that fits
what you need covered.
All levels include a named lead, a shared task board, and a written monthly report. Bigger levels cover more disciplines and more hours.
Prices ex-VAT. 30-day cancellation notice. No setup fee. Ad-hoc hours billed at £85/h + VAT.
Pick a level.
Move up or down any month.
Most clients start on Delegate and move to Elevate after 3-6 months. You can move between levels with 30 days notice.
- Up to 10 hours / month
- Named lead
- Web + content tasks
- Monthly written report
- 72-hour response time
- 30 days notice · no minimum term
- Up to 20 hours / month
- Named lead + team cover
- Web · AI · automation · ops · content
- Monthly written report
- 60-minute strategy call each month
- 48-hour response time
- 30 days notice · no minimum term
- Up to 35 hours / month
- Named lead + full team coverage
- Web · AI · automation · ops · content production
- Monthly report + quarterly strategy session
- On-call cover included
- 4-hour response time
- 30 days notice · no minimum term