Chat that books.
Chat that qualifies.
Chat that knows when to fetch a human.
A chatbot trained on your business -- your FAQs, your pricing, your products -- that books appointments, takes deposits, qualifies leads, and hands off to your team the moment the conversation gets serious.
Six capabilities. One chat window.
Trained on your business
Your FAQs, your pricing, your products, your policies. We train the bot on your actual content -- not a generic template.
Books and takes deposits
Direct calendar and payment integration. The customer leaves the conversation with a confirmed booking and a receipt.
Qualifies leads
Three-question qualifier built into the flow. Serious buyers routed to sales; window shoppers sent useful content.
Bilingual
Welsh and English by default. The bot detects language and stays consistent throughout the conversation.
Guard-rails built in
Out-of-scope questions, sensitive topics, and complaints trigger a clean handoff -- the bot never wings it.
Hands off seamlessly
When a conversation needs a human, the bot transfers with full context -- no re-explaining, no frustration.
38k chats. 18% action rate. Under 2 seconds.
Across our chatbot deployments, 18% of conversations result in a booking, enquiry, or qualified lead -- compared to an industry average of 3--5%. The bots run around the clock with zero extra staff cost.
We were getting the same 12 questions on Instagram DMs every day. Now the bot handles all of them, books the boat, takes the deposit, and only sends me a Slack message when someone actually needs me. I saved eight hours a week on day one.
Three parts that make a chatbot useful.
Most chatbots fail because they only handle FAQ-style questions and punt everything else to a contact form. Ours book, qualify, and escalate -- in the same conversation.
Trained on what your customers actually ask.
We build the knowledge base from your existing content -- website copy, FAQs, pricing pages, past email threads. Then we red-team it: 200+ test conversations before go-live.
- Trained on your actual content, not generic templates
- Pricing, availability, policies, product details all included
- 200+ test conversations before launch
Separates serious buyers from browsers.
A three-question qualifier built into the natural flow of the conversation routes hot leads to your team and gives cold leads useful content -- without being pushy or robotic.
- Budget, timeline, and intent captured conversationally
- Hot leads routed to your CRM with a full summary
- Cold leads sent to a relevant blog post or lead magnet
Clean escalation, every time.
When the conversation needs a person -- complaint, complex enquiry, serious lead -- the bot hands off with the full context. Your team picks up mid-conversation, not from scratch.
- Trigger-based escalation: topic, sentiment, or keyword
- Full chat transcript delivered via Slack or email
- Out-of-hours escalation queued for next morning
Works where your business already runs.
Slack
Telegram
Meta
HubSpot
Gmail
NotionChat channels
Calendars
Payments
CRM & helpdesk
Start once. Keep it running.
Chatbot build
- Knowledge base built from your content
- Qualifier flow design + copywriting
- Calendar + payment integration
- 200-conversation QA
- 2-week monitored launch
Re-train plan
- Monthly knowledge base update
- New FAQ topics as needed
- Conversation analytics report
- Escalation audit quarterly
- A/B testing on qualifier flow
Plugs into the tools you already use
