Hosted. Monitored.
Backed up. On call.
Managed hosting on UK infrastructure with uptime monitoring, weekly security patches, hourly backups, and a 4-hour incident SLA. We see problems before you do and fix them before you have to ask.
Six jobs that run without you.
Most hosting is just a server. Managed hosting is the six jobs that keep everything running -- and the one person who picks up the phone when something breaks.
Managed hosting · UK edge
Every site and app hosted on UK-region infrastructure -- Vercel, Cloudflare, or Fly.io depending on the stack. UK data residency, GDPR-ready.
Uptime + performance monitoring
We monitor every service every 60 seconds. Response time, error rate, certificate expiry, Lighthouse scores. You hear from us before you notice.
Security + dependency patches
Weekly automated dependency updates via Renovate. Critical security patches applied same day. No six-month-old npm vulnerabilities.
Backups · DB, storage, and code
Hourly database snapshots, daily storage backups, monthly restore rehearsals. You have never had to restore until you really need to.
On-call · 4-hour SLA
A real engineer on rota -- not a support ticket queue. Severity-1 incidents get a human response within 4 hours, any day of the week.
Monthly ops report
Uptime, deploy count, incident log, patch status. Plain English. If something went wrong this month, it is in the report with what we did about it.
99.99% uptime. 0 severity-1 incidents. 4h MTTR.
Across all services under our managed hosting, we have maintained 99.99% uptime over the last 90 days with zero severity-1 incidents. The two severity-2 incidents that occurred were detected by our monitoring and resolved before any client raised a ticket.
Our old hosting went down twice in a year and I found out from a customer. With RL, I got a Slack message at 6am saying there had been a brief latency spike and it was already resolved. I did not even know it had happened. That is what managed hosting should look like.
Three things that keep
everything running.
Uptime is the obvious metric. Three things underneath it that most hosting providers do not cover.
142 deploys a month. Zero downtime.
Every deployment goes through a preview environment, automated tests, and a rollback checkpoint. If something breaks, we are back to the previous version in under 30 seconds.
- Preview deployment on every pull request
- Automated Lighthouse and Playwright checks pre-merge
- One-click rollback in under 30 seconds
A real engineer. 7 days a week.
The on-call rota rotates weekly across our senior engineers. Severity-1 gets a response in under 4 hours, any day. No offshore support centre, no ticket queue.
- 4-hour response SLA for all severity-1 incidents
- Weekly rota -- always a senior engineer, never a junior
- Slack escalation -- no ticket queue for emergencies
Hourly backups. Monthly restore rehearsals.
Backups mean nothing if you have never tested a restore. We run a restore rehearsal every month and log the result. You have never had to restore until you really need to.
- Hourly database snapshots -- 7-day rolling window
- Daily storage backups -- 30-day retention
- Monthly restore rehearsal -- logged and signed off
UK infrastructure. Zero lock-in.
Every service we use has UK or EU data residency. We document everything -- if you ever want to move, we hand you the keys.
Compute + edge
Databases · UK
Monitoring
CI + delivery
Migrate once. Then relax.
We migrate your services to managed infrastructure in two to three weeks, then handle everything ongoing for a flat monthly fee per service.
Migration
We audit your current infrastructure, migrate to managed hosting, set up monitoring and backups, and document everything. One-off, fixed price.
- Infrastructure audit + migration plan
- Zero-downtime migration
- Monitoring + alerting configured
- Backup system set up and tested
- Full documentation handed over
Managed ops
Per-service monthly fee covering hosting, monitoring, patches, backups, on-call, and a monthly report. No surprises.
- Managed hosting · UK edge
- 60-second uptime monitoring
- Weekly dependency + security patches
- Hourly database backups
- On-call · 4-hour SLA
- Monthly ops report